Product Manager - Order Conversion, Marketplace

The Product Management team at Shopee is the key focal point between the business, engineering, and design teams. The team is responsible for implementing strategy, road maps, and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, and Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

About the Team:

The Product Management team at Shopee is the key focal point between the business, engineering, and design teams. The team is responsible for implementing strategy, road maps, and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, and Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

1. Define and execute product strategy with cross-functional teams to drive overall business impact while ensuring good user experience.
2. Improve key metrics with a specific focus on driving order conversion within the Shopee App.
3. Design solutions that enhance the user experience within the buyer journey in the Shopee App.
4. Drive operation efficiency by deeply understanding the business team's concerns and their workflow.
5. Work with the design and development team to translate our consumer insights and business know-how into products and systems that impact users' daily lives.
6. Collaborate with the business and data team to monitor product performance and iterate the design based on user feedback.
7. Take ownership of the product development lifecycle and ensure timely delivery of products.

Requirements:

1. Bachelor's degree or above in Business Analytics, Statistics, Computer Science, Mathematics, or a related science/tech field preferred.
2. Minimum 1 year of working experience in product management in the consumer experience field.
3. Self-starter mentality with the ability to manage multiple projects in a dynamic and agile working environment.
4. Effectively communicate complex business/technical information with different audiences verbally or in writing.
5. Good critical thinking and data-based decision-making skills.
6. Adaptable, open-minded, and a quick learner.
7. Care deeply about user experience and business impact for both Shopee and the e-commerce ecosystem.
8. Experience in toC product design or working with data scientists or machine learning engineers is a plus.