Position: Product Manager
Location: Queenstown
Working Hours: Monday to Friday, Office Hours
Monthly Salary: up to $7,000 per month
Contract Type: Full-Time, 1 Year Contract
Key Responsibilities:
Oversee the execution of digital services and transformation projects, ensuring alignment with business objectives.
Facilitate project meetings, presentations, and discussions to ensure clear communication and collaboration.
Ensure all deliverables meet the required quality standards and contractual obligations.
Manage and maintain the EMA intranet on SharePoint Online, ensuring smooth operation and content accuracy.
Monitor and analyze digital touchpoints, website analytics, and data to optimize service performance.
Identify and implement appropriate digital tools and technologies for better service delivery.
Assist in researching new digital solutions and support the service design process with stakeholders.
Collaborate with the Product Owner and stakeholders to analyze product performance and improve outcomes through data insights and design thinking.
Support digitalization initiatives, including data-related projects, and contribute to innovation by staying abreast of emerging technologies.
Conduct customer research and analysis of launched products to identify improvement opportunities and propose re-engineering strategies.
Ensure compliance with relevant policies, standards, and security requirements.
Maintain regular communication with stakeholders and team members, providing project updates and facilitating timely decision-making.
Requirements:
A minimum of 2 years of experience in digital product management, business analysis, ICT, data analytics, or service design.
Strong understanding of digital service delivery and transformation projects.
Proficiency in SharePoint Online and web analytics tools, along with a basic understanding of RPA (e.g., UiPath) and cybersecurity principles.
Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Strong interpersonal skills, with the ability to build relationships, collaborate effectively, and listen actively.
A tertiary qualification in Information Technology, Computer Science, or a related field, or equivalent experience.
Kindly email your resume to: ilyas.azhari@tg-hr.com
We regret to inform that only shortlisted candidates will be notified.