Product Manager

Responsibilities:

• Collaborate with editorial, design, technical and marketing teams to develop industry leading digital instructional programs for primary and secondary schools.
• Communicate with global stakeholders and customers through calls, interviews, surveys and other methods to understand and represent the customer voice throughout the product development process.
• Gather requirements, elaborate and document them as Agile stories, working with Agile teams to turn those requirements into features that support literacy content in digital products.
• Develop and manage project schedules, tracking and reporting on milestones met by internal and external teams.
• Gather and elaborate business requirements for new features and products.
• Write user stories and acceptance criteria in Jira.
• Collaborate with UX and design teams to develop user experience flows, interactive wire frames and visual designs.
• Monitor defects; perform ad hoc testing, content testing and user acceptance testing.
• Manage updates to customer user guides; support FAQs and other product documentation.
• Support global sales teams and customer service with product knowledge, training and issue follow-up.
• Participate in daily scrum, sprint planning and workshops.

Pre-requisites:

• Bachelor in Technology, with an MBA preferred
• Minimum 3 years relevant experience in digital product development
• Experience working in a multinational environment
• Excellent communication and people skills with a collaborative work style
• Strong presentation, project management and planning skills
• Committed and meticulous with an eye for detail
• Self-starter with excellent initiative to constantly value-add
• Strong Agile background and familiarity with SDLC