Product Manager

Collaborate closely with business stakeholders (e.g., Relationship Managers, Product Managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and the Technology team to gather and understand business process flows and document process flow charts and logics.

Understanding the business and credit requirements and context, liaise with internal stakeholders and users to analyze and document as-is process flows.

Prepare documentation on field mapping logics (e.g., validations, field conditions, dropdown values, etc.), system logics (upstream/downstream mapping) in a clear, organised, and structured manner.

Consolidate process and field mapping logics and perform analysis on differences and nuances across markets (Singapore, India, Hong Kong).

Acquire a strong and deep understanding of the business process flows and business logics to understand the context/rationale for the current build.

Provide regular, proactive updates on project documentation progress to stakeholders and senior management on scope, timeline, and issues.

Requirements

1. Meticulous, attentive to details, analytical, and strong grasp of business analyst tools (e.g., swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.).
2. Market knowledge and experience of SME segment, credit knowledge, and lending products.
3. Business Analyst and system implementation experience would be an advantage.
4. Good interpersonal and communication skills.
5. Strong stakeholder management and coordination.
6. Problem-solving, planning, and organizing skills.
7. A strong team player.
8. Sense of ownership and accountability for owned projects.
9. Awareness of project management tools (JIRA, Confluence) and methodologies like AGILE would also be an advantage.