Processing Officer - (Contract | Bank |$3.5k)
Manpower Staffing Services (S) Pte Ltd - Head Office
Singapore
SGD 60,000 - 80,000
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Job description
Key Responsibilities
:
Identify operational risks and implement mitigation measures.
Establish and maintain effective relationships with key stakeholders.
Engage with business and operations teams to define analytics requirements and solutions.
Utilize internal and external data to provide actionable insights for improving customer and employee journeys.
Prepare user requirements, conduct User Acceptance Testing (UAT), and perform Live Verification for initiatives and production fixes.
Ensure all requests are processed within service standards, accurately and efficiently.
Handle operational issues and escalate when necessary.
Challenge the status quo, propose and implement process improvements.
Provide insights through data visualization and presentations, identifying root causes and recommending solutions.
Requirements
:
Diploma or Degree in Business, Finance, or any related discipline.
Minimum 1 year of experience in financial institutions; credit operations knowledge is a plus.
Proficiency in Microsoft Office 365, particularly Excel.
Excellent multitasking skills with the ability to manage multiple timelines.
Good team player with positive thinking and adaptability to diverse environments.
Self-motivated and capable of working independently.
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Processing Officer - (Contract | Bank |$3.5k)
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