Processing Officer - (Contract | Bank |$3.5k)

Manpower Staffing Services (S) Pte Ltd - Head Office
Singapore
SGD 60,000 - 80,000
Job description

Key Responsibilities:

  • Identify operational risks and implement mitigation measures.
  • Establish and maintain effective relationships with key stakeholders.
  • Engage with business and operations teams to define analytics requirements and solutions.
  • Utilize internal and external data to provide actionable insights for improving customer and employee journeys.
  • Prepare user requirements, conduct User Acceptance Testing (UAT), and perform Live Verification for initiatives and production fixes.
  • Ensure all requests are processed within service standards, accurately and efficiently.
  • Handle operational issues and escalate when necessary.
  • Challenge the status quo, propose and implement process improvements.
  • Provide insights through data visualization and presentations, identifying root causes and recommending solutions.

Requirements:

  • Diploma or Degree in Business, Finance, or any related discipline.
  • Minimum 1 year of experience in financial institutions; credit operations knowledge is a plus.
  • Proficiency in Microsoft Office 365, particularly Excel.
  • Excellent multitasking skills with the ability to manage multiple timelines.
  • Good team player with positive thinking and adaptability to diverse environments.
  • Self-motivated and capable of working independently.
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