Process Assurance Analyst

Process Assurance Analyst

Posting Date: 18 Feb 2025

Location: Singapore

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Process Assurance Team is within Group Banking Technology (GBT), supporting the bank’s Project, Development and Technology Delivery teams to ensure process compliance to System Development Methodology (SDM) process. The team acts as an assurance gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and other project deliverables.

This position serves as a Process Assurance Analyst for the software delivery assurance as per the established processes and guidelines. The lead will drive process compliance to all the software releases into production. The candidate will also contribute to drive continuous improvements within Software Delivery Processes.

The candidate must be skilled in verbal and written communication, as the position interfaces directly with senior project managers and delivery managers. The position requires attention to detail and accurately articulating impact in a non-technical and technical manner. Prioritizing tasks and shifting focus under pressure is critical as the team works through various competing high priority projects and releases.

Job Responsibilities

• Independently plan, conduct, and coordinate process assurance assignments, involving waterfall and agile projects. Review progress and evaluate results, which are communicated to the Project Manager and key stakeholders.
• Independently lead and plan interaction with project managers and delivery leads to establish/execute process assurance plans.
• Plan and implement recommendations for major improvements to existing processes and procedures.

Job Requirements

• Available for a 6 month full-time internship (Apr – Aug 2025)
• Degree in computer science/engineering or related disciplines.
• Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
• Strong written and verbal communication skills.
• Willing to learn.
• Team player.
• Enjoys problem solving and working with stakeholders of different cultures and backgrounds.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements, and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.