Principal Cloud Infrastructure Manager (Cluster Lead for #GovTechForPublicGood

Principal Cloud Infrastructure Manager (Cluster Lead for Cloud Program & Operations)

Description and Requirements

[What the role is]

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

How we work:

Singapore is building the world’s first Smart Nation, with fuller use of technology to live, work and play, resulting in improved quality of life for individuals; business opportunities for enterprises and an anticipatory government that uses technology to better serve and anticipate citizens’ needs. GovTech will continue enhance our national capabilities, ensuring that the key enablers are in place to enable citizens, businesses and government agencies to leverage technology to make lives better in a Smart Nation.

As ISM managing a cluster of government agencies’ infrastructure services, you will provide strategic and tactical leadership in harnessing technologies to deliver value-added services. You will also be responsible for leading, driving and executing the overall digitalisation plan, in partnership with the Chief Digital Strategy Officers of the assigned managed agency. You will strive to meet the business objectives and operational needs of the agencies via effective management of the infrastructure services and to ensure that they are recognized as innovative users of infocomm technologies. You will also provide advice and guidance on the strategic use of ICT and develop strong collaboration with partners and vendors for leverage in resolving critical or escalated issues.

What you will be working on:

• Alignment of the agencies’ workplan to higher-level objectives. Review ICT initiatives and programmes, identify opportunities to harmonize IT applications, in order to achieve alignment with the over-arching ICT infrastructures and architecture.
• Strategic partnership with agencies’ senior management to understand their issues and help promote / influence directions.
• Monitor effectiveness of site performance and pre-empt problems.
• Facilitate synergies with other entities within GovTech and beyond. You will also cascade down higher-level vision, goals and initiatives.
• Manage the deployment of staff effectively and strategically to fulfil resource requirements.
• Coach/mentor staff, identify high potential talent and hone their capabilities, drive staff development opportunities, coordinate and integrate people efforts with the objective of attracting and retaining a motivated and high-performing team.

What we are looking for:

• Graduate degree in computer science or general discipline with relevant ICT experience
• 20 years’ experience with at least 10 years in management capacity
• Experience in the public sector or robust ICT experience in the private sector, preferably in the development, implementation and deployment of ICT plans and activities for Cloud Infrastructure Implementation and Operations.
• Knowledge of ICT operations in public and private sectors
• Strategic thinking skills with broad perspective of different issues
• Strong negotiation and influencing skills

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

#GovTechForPublicGood