Pre-sales Engineer

This individual will coordinate closely with internal sales, R&D and business analyst to align solution design with customers’ business requirements.

• Provide pre-sales technical support on assigned product to customers and partners.

• Collaborates with sales by acting as technical experts in customer presentation.

• Setups environments for sales to do demo / presentation and makes sure everything ready for the demo / presentation.

• Gathers technical requirements from prospective clients.

• Maintain and develop highlevel prospect and customer relationships to retain existing business and develop new opportunities

• Develops customer’s staff by providing technical information and training.

• Perform software product installation, configuration, and maintenance for the customers

• Conducts first level technical assistance and product education.

• Determines product selections by analysing, testing, recommending the options

• Contributes to sales by identifying short-term and long-range issues that must be addressed.

• Assists sales in responding to RFIs/RFPs

• Communicates product feedback to product development and sales.

• Scouting and appointing more resellers & distributors in the Region.

Requirements

• Minimum bachelor’s degree in computer science

• Strong communication skills both written and verbal

• Must have a positive/patient attitude

• Strong attention to detail

• Prior experience in POS industry is a definite plus

• Knowledge in MS SQL

• Ability to multi-task and work on tight schedules.

• Great teamwork spirit yet have the ability to work individually when required