Phlebotomist

Company description:

The Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH) are members of the National University Health System (NUHS), a leading academic health system and one of three public healthcare clusters in Singapore.

Known as the JurongHealth Campus, NTFGH and JCH are Singapore's first integrated healthcare development designed and built together from the ground up. Designed around the patients' needs, the twin development enables NTFGH patients who no longer require acute care to be easily transferred to rehabilitate and recuperate in JCH. Both hospitals are also managed by one healthcare team to facilitate integration at all levels to enable better patient care, greater efficiency and convenience. NTFGH is also the first in Singapore and ASEAN to attain HIMSS EMRAM Stage 7, with JCH at HiMSS EMRAM Stage 6 - an achievement which recognises hospitals with the highest level of adoption and utilisation of electronic medical record functions.

As part of an integrated academic health system, NTFGH and JCH, in collaboration with partners in the healthcare continuum, aims to transform healthcare to deliver holistic and seamless patient-centred care.

For more information, please visit www.ntfgh.com.sg | www.jch.com.sg | www.nuhs.edu.sg

Delivering ‘Incredible care and health, together!'

Members of the NUHS:
• National University Hospital
• Ng Teng Fong General Hospital
• Alexandra Hospital
• Jurong Community Hospital
• National University Polyclinics
• National University Cancer Centre, Singapore
• National University Heart Centre, Singapore
• National University Centre for Oral Health, Singapore
• NUS Yong Loo Lin School of Medicine
• NUS Faculty of Dentistry
• NUS Saw Swee Hock School of Public Health

Job description:

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The Opportunity:
We are looking for a Phlebotomist to provide assistance to medical staff by providing venepuncture service for the collection of blood specimens for laboratory investigations for the patients in JurongHealth Campus.

Job Responsibilities:

The incumbent shall be responsible to:

PRIMARY RESPONSIBILITIES AND DUTIES

1. Communicates with patients, explains the blood taking procedure to patients, and addresses queries or concerns raised.
2. Communicates with staff and healthcare team, ensuring patient safety.
3. Performs two patient-identifiers to verify the right blood test is taken for the right patient.
4. Practises Universal Precautions throughout the procedure.
5. Performs venepuncture for the collection of blood specimens for dispatch to the laboratory in accordance with the standards set.
6. Sorts all blood specimens collected, ensuring that they are correctly labeled, and dispatched to the laboratory in the correct mode.
7. Maintains standards and competencies through continuous OJT and in-service education. Attends relevant in-service education/training programmes.
8. Maintains patient records and documents in Electronic Medical Records (EMR) system timely and accurately.
9. Escalates work-related issues or concerns to senior or superior.
10. Reports any feedback from patients or adverse events timely.
11. Informs the nurse-in-charge if they encounter difficulty in obtaining the blood specimen, e.g., patient is not cooperative.
12. Reports to supervisor and follows up on faulty equipment/accessories requiring repair or replacement.

SECONDARY RESPONSIBILITIES AND DUTIES

1. Contributes to improving the care process, identifying issues and working together with the team to implement changes in the Phlebotomy Service.
2. Continuously upgrades skills and techniques.
3. Orientates and guides new Phlebotomy staff.
4. Performs any other duties assigned by the Supervisor. Role will be expanded when staff is ready.

Job Requirements:

1. GCE ‘N' / ‘O', NITEC or Higher NITEC
2. Phlebotomist certified by a recognised institution.
3. Healthcare experience is preferred.
4. Good interpersonal skills working with teams of people as this is a patient-facing role requiring interaction with patients, nurses, and healthcare team.
5. Able to work across various settings and interact with different teams.
6. Show care and concern managing sick patients.
7. Possess a positive work attitude.
8. Possess good communication skills.
9. Able to work independently and be a team player.

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering "Incredible Care & Health, Together", reach out to us today.