Pharmacy Technician (Contract)

Job Purpose:

Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in NUH. Assist the senior pharmacist in charge to provide supervision to pharmacy support staff and to coordinate activities within a section to ensure smooth workflow and continuous improvement. Dispense medicines to the patients according to department policies and guidelines.

Job Responsibilities:

Pharmacy Operational duties:

• Processing medication orders
• Picking, packing and labeling of medicines in accordance with Standard Operating Procedures (SOP)
• Perform the following medication reconciliation steps: counting, sorting and typing of prescriptions
• Perform billing functions

Automation Management:

• Deblistering of drugs from primary packaging (IPAS and OPAS)
• Manual unit dose repackaging
• Unit dose repackaging using ATDPS
• Resolve repackaging problems
• Provide oversight for the process of the automation system
• Ensure that setup of new automated dispensing cabinets is correctly done
• Resolve system transaction problems
• Ensure repackaged products from external vendors meet specified quality standards
• Recommend improved processes or new features
• Manage outsourced repackaging vendors on product quality
• Ensure automation processes are optimal

Provision of Quality Customer Service:

• Provide professional and courteous service to all patients/customers

Performing Clinical Duties (to assist pharmacist):

• Nurse request orders (for inpatient and A&E pharmacy)
• Dispensing of medications to patients in accordance with Standard Operating Procedures (SOP)
• Carry out simple bedside counseling at dispensing (inpatient)
• Assist in the sales of Pharmacy (P) medications under supervision of a pharmacist in accordance with institutional protocol (outpatient)
• Supervise the dispensing workflow and ensure that the team maintains high standards of dispensing
• Ensure compliance with dispensing/medication management policies, SOPs, and medication safety policies and guidelines through conducting regular audits

Inventory Management:

• Ensure stocks are stocked properly and tidily according to FIRST-in-FIRST-out requirements and stipulated storage conditions
• Topping up omnicell ward stock in respective wards
• Ensure a proper system of pre-packing medications
• Ensure correct receipt of goods
• Carry out cycle counts and stock accurately according to the Standard Operating Procedures

Security Management in the Pharmacy:

• Ensure the security system is active at all times
• Ensure the security of stocks, premises, and stored information at all times
• Remain alert to security concerns
• Take action to prevent security incidents

Job Requirements:

• Fresh Diploma Graduate (in Pharmaceutical Science) or minimum 3 years (for Pharmacy Assistant job track) pharmacy-related working experience in Singapore preferred.
• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science OR foreign Pharmacy degree (not recognized by Singapore Pharmacy Council)
• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)
• Completed NUHS Medication Management Course for Pharmacy Technician (for technicians who are performing clinical duties)
• Possess Aseptic Dispensing Certification (for pharmacy laboratory and cancer centre pharmacy technicians)
• Possess basic dispensary skills
• Have initiative and be able to work independently to achieve goals of the department.
• Able to communicate effectively.
• Able to function effectively as a member of a team
• Able to prioritize and organize work well