People Systems Lead

About The Role

GoTo is looking for an experienced, innovative, and highly driven People Systems Lead to drive the digitalization of our end-to-end HR ecosystem in GoTo. As People Systems Lead, you will be managing a team to operate, automate, and continuously improve our HR processes in GoTo.

This role will focus on digitalization, process improvement, and collaboration with various stakeholders, providing technical advisory, and system implementation to meet evolving HR needs.

What You Will Do

• HRIS Management & Operations: Operate and administer end-to-end Workday as our HRIS platform, serve as technical lead for Workday Core HCM, Talent Management, Absence, and Compensation. Provide technical support on day-to-day HR processes such as operations, payroll, performance management, and merit cycle. Act as a subject matter expert on HRIS-related inquiries and troubleshoot any technical issues that arise.
• Process Improvement: Identify opportunities to streamline HR processes using HRIS, automate manual efforts, and increase overall efficiency. Partner with cross-functional teams to identify opportunities for improvement, gather requirements, design, recommend, and implement system-driven solutions.
• System Implementation & Integration: Collaborate with partners (HR and IT team) to configure and optimize HRIS modules, workflows, and integrate with other systems such as Payroll, ATS, and Finance to create seamless data flows. Lead HRIS system update and implementation of new HRIS modules, working with vendors and internal teams to plan and execute the process smoothly and ensure successful adoption by stakeholders.
• Report Development: Develop and maintain custom reports, dashboards, and visualizations within HRIS to provide insightful HR metrics and analytics to stakeholders.
• User Access Management and Compliance: Manage user access and permissions to ensure data security and privacy compliance. Ensure HRIS compliance with relevant data protection and privacy regulations. Monitor and audit HR data to maintain accuracy, quality, and integrity, implementing necessary corrections and preventive solutions.
• Training: Provide training to HR staff and end-users on using and becoming familiar with the HRIS in relation to their roles.

What You Will Need

• Proven experience (typically 5+ years) in HRIS management and optimization.
• Strong proficiency with Workday and related HR systems (Lever, Degreed, Larona, etc). Strong understanding of HR processes and workflows, with the ability to translate business requirements into HRIS solutions.
• Excellent project management and problem-solving skills, capable of handling multiple initiatives in a fast-paced environment.
• Strong influencing skills with the ability to communicate clearly and confidently with stakeholders.
• Strong managerial and leadership skills with the ability to guide, develop, and mentor team members to make things happen.
• Experience communicating effectively across teams in markets across the region.
• Preferred Qualifications: Certification in Workday in one of the following modules: Core HCM, Advanced Compensation, Reporting, Talent, Performance, or Absence Management. Experience in SaaS HR system configuration. Experience with downstream system integrations such as Google Workspace, Google Cloud Platform, Workato, and JIRA/Asana.