People Operations Specialist, APAC

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. We are looking for a detail-oriented and proactive People Operations Specialist to join our HR team in Singapore. This role will be responsible for all People Operations functions, benefits administration, and employee experience across multiple countries in the APAC region. The ideal candidate will have strong HR generalist expertise, focused on delivering a world-class employee experience in a fast-paced environment.

Key Responsibilities

HR Administration

• Oversee people operations processes (namely onboarding and offboarding), adhering to country employment requirements and ensuring a positive experience for all new hires and departing employees across all regions.
• Create, enhance, and maintain regional HR policies and procedures. Standardize and improve HR processes across all APAC countries to ensure operational efficiency.
• Stay updated on local employment laws and regulations to ensure compliance and mitigate risks.
• Manage immigration and work permit processes with the support of external vendors.
• Serve as the point of contact for all employment-related matters.
• Support global mobility cases.
• Support internal and external audits.

HR Services & Employee Support

• Respond to and resolve employee inquiries related to all HR topics and employment matters via our ticketing system.
• Produce travel/visa letters upon request.
• Support absence management across assigned APAC countries.

Benefits Administration

• Administer regional benefits programs by managing employee benefits enrollment and renewals.
• Work together with the Total Rewards team to support the continuous improvement of benefits offerings.

People Experience

• Organize and facilitate new hire welcome sessions to enhance the onboarding experience.
• Coordinate DEI and employee engagement initiatives, including corporate gifts and company events.
• Foster a positive employee experience through HR programs and initiatives.
• Ensure compliance with occupational health and safety regulations.

Cross-functional Collaboration

• Collaborate closely with Talent Acquisition, People Success Managers (HRBPs), HRIS, Payroll, Total Rewards, and Digital teams to solve HR issues, improve workflows, and enhance the overall employee experience.
• Support People Success Managers (HRBPs) and local office managers where needed.

Qualifications/What You Need To Succeed

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3-5 years of HR operations or People Operations experience in a regional capacity.
• Strong understanding of HR practices (such as HR administration, benefits, policies and procedures, and people experience programs) across multiple APAC countries.
• Experience with PEO/EORs and support of country expansion would be a plus.
• Excellent organizational and problem-solving skills, with a high attention to detail.
• Able to manage multiple tasks/projects simultaneously.
• Strong interpersonal and communication skills to interact effectively with employees at all levels.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Knowledge of Google Suite and HR Systems preferred (experience with Workday is a plus).
• Proficiency in English is mandatory.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Are you ready for the next step in your career? Then we’d love to hear from you!