People Experience Manager

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People Experience Manager

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locations: Singapore

time type: Full time

posted on: Posted Today

job requisition id: JOBREQ00097537

About the Role

The People Experience (PE) team is at the heart of enhancing employee experience, engagement, and well-being at Chanel. By championing best workplace practices and delivering top-notch HR services, the PE team ensures a people-centric approach that resonates throughout the organization.

As the primary contact for employee matters, People Experience meticulously curates a meaningful journey across the entire employee lifecycle. This involves identifying and refining critical touchpoints to attract, engage, and retain top talent.

The People Experience Manager will take full ownership of Operations Governance & Processes, Rewards (Benefits/Mobility Management), vendor management, and conducting PE Clinics to raise awareness and educate employees. Additionally, this role will lead HR transformative projects, drive efficiency and insights while strengthening connections through education and communication. To excel in this position, you must be well-versed in both people and business priorities, enabling you to advise on and execute people initiatives and daily operations effectively and efficiently.

You should possess a strong understanding of HR knowledge, including employee and workforce processes, operations governance, and rewards portfolios. As an excellent communicator and collaborator, you thrive in a people-centric environment, demonstrating adaptability and a proactive approach. You excel in managing change and engaging with others to foster a motivated and productive work environment.

What impact you can create at Chanel

Operations Governance and Processes

• Ensure governance and compliance of all HR policies and processes.
• Effectively communicate policies and processes to all employees.

Rewards

• Manage benefits for all employee levels, including enrolment, termination, and reporting.
• Oversee mobility management for internal transfers, coordinating with immigration vendors for activation and tracking.

Project Management

• Lead and collaborate with Regional Stakeholders to ensure smooth planning, design, and execution of regional or local PE Operations projects.

Other Responsibilities

• Support the People Experience Lead in various projects and relevant areas as needed.
• Address and support employee queries efficiently.

You are energised by:

• Being organized, self-motivated, and enthusiastic, with a proven ability to manage change and transformation effectively.
• Your strong multi-tasking skills, which, combined with your effective communication, engagement, and interpersonal abilities, fuel your dynamism and adaptability as a professional.

What you will bring:

• A University degree in Human Resources Management, Business Administration, or related disciplines is preferred.
• Over 10 years of experience, with a preference for HR Operations.
• Proven expertise in managing stakeholders and employees effectively.
• Strong background in governance and processes, particularly in the Employee Life Cycle.
• Extensive experience in project management, with familiarity in end-to-end project lifecycles.
• Exceptional ability to address and support employee queries efficiently.

What Chanel can offer you:

• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: Collaborate closely with Market, Regional and Global leadership to support people strategy building.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: You will have access to the resources, support, and infrastructure needed to continue to grow successfully.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

About Us

Chanel is a world leader in creating, manufacturing, and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience.

As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.