Patient Service Associate (PSA)

Location: Rotating weekly between two clinics (as per roster) - Central North & Northeast

Working Hours:

• Weekdays: 9:00 AM – 5:30 PM
• Saturdays: 9:00 AM – 1:30 PM (1 Saturday off after every 2 working Saturdays)

Our Client is a leading specialist clinic that offers advanced treatments through expert doctors, innovative technology, and patient-focused care.

Responsibilities:

• Appointment Coordination: Scheduling and managing patient appointments efficiently.
• Front Desk & Reception Duties: Welcoming patients, handling registrations, and managing inquiries.
• Insurance & Billing: Submitting insurance claims via portals and assisting with patient billing.
• Communication & Enquiries: Managing calls and emails, providing prompt assistance to patients.
• Medication Dispensing: Assisting with dispensing medication as per guidelines.

Requirements:

• Customer-focused & friendly personality: You’ll be the first point of contact for patients.
• Good organizational skills: Ability to manage appointments and paperwork efficiently.
• Team player with a positive attitude: Work closely with doctors and colleagues in a collaborative environment.

Join us and make a difference in patients' lives! If you have a passion for healthcare and enjoy interacting with people, we’d love to hear from you. Apply today!

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090