Patient Service Associate - healthcare, hospital #HZOT

Patient Service Associate - healthcare, hospital #HZOT

Location: Queenstown
Working Hours: 3 shifts
Salary: Up to $2700

Responsibilities:

• Conduct financial counselling to patients on the estimated hospital bills, available subsidies and schemes, and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patients may be eligible for.
• Ensure proper documentation and follow-up is done for all inflight cases until patient discharge.
• Assist patients in their billing enquiries.
• Collect deposits and any outstanding bills for eligible patients.
• Collect payment for other items ordered/applied by the medical team, such as rehabilitation items, mobility aids, etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.
• Handle and process forms.
• Explain and advise patients/NOK on the various forms and the necessary proof of documentation needed.
• Ensure the original hardcopy of forms are submitted and sent back timely.
• Ensure the system is updated whenever these forms are consented by the patient.

Job Requirements:

• Min. O/A/Nitec/Diploma in any field.
• No experience required as training will be provided.

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg

All candidates’ information will be treated with the strictest confidence.