Part Time Customer Service Executive

Job Highlights

• Work in a fun and loving environment!
• Career advancement opportunities.
• Flexible working hours.

Job Description

• Explain the programme details to parents and answer telephone enquiries and emails.
• Guide parents in the registration process.
• Communicate and coordinate with parents, ensuring prompt follow-up for all enquiries.
• Maintain and update the student database.
• Follow up with new sign-ups and potential customers.
• Responsible for the day-to-day operations of the centre.
• Assist teachers with materials and class preparation (e.g., preparing worksheets).

Requirements

• Fluent in English and Mandarin to assist English and Mandarin-speaking parents in the registration process and coordinate with them effectively.
• Good communication skills with a pleasant disposition.
• Meticulous and systematic with administrative procedures.
• Experience working in enrichment or tuition centres is an added advantage.

Working Hours

• Saturday & Sunday: 8.30 a.m. to 6.30 p.m.
• Part-Time position.