Order Fulfilment Specialist / Sales Coordinator/ Customer Service Representative (MNC, Backend)

Order Fulfilment Specialist / Sales Coordinator/ Customer Service Representative (MNC, Backend)

Responsibilities:

1. Establish and monitor milestones on all out of stock orders utilizing project management skills to drive on-time delivery. When milestones are not achieved, take action to bring project back on schedule.
2. Continuous collaboration with operational teams (Planning, Procurement, Production, QC, etc.) from scheduling through delivery to meet customer’s delivery requirements.
3. Internal advocate for US and International customers with special attention to customer’s business critical issues.
4. Advocate on behalf of customers and sales team to bring projects back to track and communicate business impact to customer.
5. Proven in-depth experience with global supply chain processes.
6. Customer advocate in operational S&OP meetings.
7. Seek, identify and recommend improvements for the supply chain process.
8. Issue intercompany purchase orders for customer drop shipments.
9. Assist with sales forecasting – providing regular status updates on high values orders and pulling orders forward where required.
10. Improve and stabilize service levels (on time delivery).
11. Understand and apply corporate revenue recognition, trade compliance and intercompany pricing policies.
12. Execute material and service billings in support of Contract Manufacturing.
13. Perform additional duties as required to adjust to changes in business requirements.

Requirements:

1. Minimum Diploma in Logistics Management / Supply Chain Management or equivalent.
2. Minimum 3 years of experience in Logistics / Supply.
3. Analytical and possess excellent skills and solid experience in logistics and inventory management.
4. Familiar with customs procedure; preferably in pharmaceutical products.
5. Working knowledge of SAP.

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg (Attn: Sales Coordinator).

Thank You.

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599