Operations Supervisor

Responsibilities:

1. Planning and executing departmental budgets.
2. Overseeing inventory needs and undertaking office management and administration.
3. Coming up with effective strategies to enhance the organization's financial health.
4. Recruiting quality employees to provide high-quality customer support.
5. Motivating and supervising employees.
6. Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
7. Designing and implementing departmental policies, procedures, goals, and objectives.
8. Evaluating and reporting on department metrics to upper management.
9. Developing strategies to improve department metrics and performance.
10. Improving the work environment and operations of your department and the organization as a whole.

Requirements:

1. Proven work experience in the relevant department.
2. Experience in implementing operational processes.
3. Good working knowledge of operational procedures and policies.
4. Strong project management, administrative management, and organizational skills.
5. Excellent leadership and decision-making skills.
6. Great communication and interpersonal skills.