Operations Specialist

OPERATIONS/FULFILLMENT SPECIALIST

Happy Pantry, a brand of Admen Incorporated Pte Ltd, is a leading pantry service provider that helps companies create a positive and productive work environment for their employees. We offer a range of pantry management services, from stocking and replenishing snacks and beverages to customizing pantry spaces. We serve over 3000+ employees every day across various offices.

Are you passionate about delivering exceptional customer service? Do you have experience in the food industry and a drive to ensure that all operations run smoothly? If so, we want you to join our team as an Operations/Fulfillment Specialist and play a crucial role in ensuring timely and accurate order delivery!

JOB ROLE

This position is responsible for the daily operation of all pantry services projects, ensuring quality customer service and a smooth and efficient fulfilment process.

As an Operations/Fulfillment Specialist, your skills in order processing, inventory management, and logistics coordination will be used to streamline our fulfilment operations. You manage the entire process - from pick and pack orders at the warehouse to the order being delivered to the customer, including restocking at customer offices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Adhere to the schedule of delivery orders and coordinate with the sales team on the customer’s order
2. Fulfill customer orders by accurately picking items
3. Pack orders securely, adhering to specific packing instructions
4. Receive and check accuracy of incoming shipments
5. Maintain accurate inventory records and perform regular stock-take
6. Maintenance of pantry including displaying, organizing, and replenishing pantry items such as biscuits, snacks and drinks (including dispenser, tetra packs and canned drinks)
7. Cleaning of pantry areas including utensils and equipment, and disposal of rubbish from pantry
8. Understand and comply with the mandatory hygiene standards and requirements
9. Perform any other duties assigned by the company

REQUIREMENTS

1. At least 1 year of working experience in the related field
2. Must have hands-on experience in Warehouse/Logistics Operations
3. Excellent customer service and ability to interact well with customers
4. Strong communication skills and ability to work independently and in a team
5. Physically fit and must be able to lift and carry heavy objects
6. Detailed and meticulous with ability to organize and prioritize
7. Preferably possess a Class 3 driving license with clean records and good driving skills

Looking for candidates available to work:

• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon