Operations Manager - Global Logistics client

Benefits : 13th Month Salary

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.
• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.
• Review of Operation status with customers & management on a timely and regular basis.
• Provide management report on operation status and budget figures on a timely and regular basis.
• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.
• Managed all related matters pertaining to facility, safety and security issues.
• To maintain good working relationships with customers.
• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.
• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.
• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.
• Good Interpersonal & communication skills.
• Strategic thinking ability, proven implementation results.
• Strong written and oral communications skills.
• Experience with customs and regulatory issues related to logistics.