Operations Manager (Eldercare Centre)

• Working Location: Bedok
• Working Hours: Office Hours, Weekdays
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.

Key Responsibilities:

Budgeting & Financial Management:

• Develop and manage budgets, ensuring financial efficiency through data-driven decisions.

Procurement & Vendor Management:

• Oversee procurement for services (linen, food) and manage vendor relationships to ensure quality and cost-effectiveness.

Staff Management:

• Lead recruitment, training, and performance evaluations, fostering a positive work environment.

Project Management:

• Drive cross-functional projects to improve operational efficiency and patient care.

Compliance & Hospital Inspections:

• Ensure regulatory compliance, serving as the liaison for hospital inspections and accreditation.

Claims & Service Management:

• Oversee claims processes (e.g., Medi-fund), ensuring accuracy and timely submissions.

Operational Services:

• Manage linen, laundry, food services, and bed availability to ensure smooth hospital operations.

Collaboration & Communication:

• Work closely with clinical and administrative teams to improve service delivery and patient satisfaction.

Other Responsibilities:

• Support additional operational initiatives as needed.

Job Requirements:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Proficient in project management and financial analysis.