Operations Manager

The Operations Manager will be responsible for overseeing and managing the operational functions of the Singapore office for the SEA-6 regional division. This includes the day-to-day running of internal processes, managing regional operational logistics, ensuring smooth publishing operations, and optimizing workflow for game launches. The Operations Manager will collaborate with cross-functional teams across Southeast Asia to enhance operational efficiency, scale processes, and ensure compliance with local regulations.

• Responsibilities:
• Oversee end-to-end game publishing operations in Singapore, including launch schedules, distribution channels, and after-launch support.
• Develop and implement operational strategies to improve workflow, resource allocation, and task prioritization.
• Monitor and track operational KPIs, providing regular reports to the management on efficiency, resource utilization, and cost-effectiveness.
• Collaborate with cross-region marketing and product teams to ensure timely and smooth execution of game releases.
• Coordinate with the management & finance team to manage budgets, forecasts, and expenditures related to operations.
• Drive continuous process improvement initiatives, focusing on scaling and optimizing operations for game launches.
• Manage a team of publishing specialists, ensuring smooth internal communication and coordination. Lead sub-region Game Acquisition team members, coaching & guiding the team to provide insightful conclusions for management decision
• Drive data gathering, analytics, research & information procurement on the gaming industry, as well as internal project performance

Requirements:

• Bachelor’s degree in Project Management, Business Administration, or a related field
• 5+ years of experience in operations, with at years in the gaming industry as a bonus.
• Strong understanding of game publishing operations, coaching, data metrics & local gaming market
• Experience with data analysis and interpretation, using tools such as Excel or AI-related tools Ability to work in a fast-paced, deadline-driven environment and manage multiple projects simultaneously
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Passion for the gaming industry and a strong understanding of the target audience and market trends
• Fluent in English; proficiency in mandarin is a bonus