Operations Executive (Toa Payoh)

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Home » Operations Executive (Toa Payoh)

• Full Time
• Singapore

• Operations

1. Ensure effective and efficient operations of the centre.
2. General facilities record maintenance, ensure workplace & environmental safety to all.
3. Attend regular meetings with clinical staff.
4. Involve with quality improvement projects.
5. Client management – ensures high satisfaction level and quality service delivery to clients.
6. Transport – ensures proper maintenance record for vehicles.
7. Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan, etc.
8. Respond and coordinate in emergency situations.

• Administration

1. Familiar with clients’ referral, registration, and other administrative procedures.
2. Overall supervision on clients’ billing, subvention claims, application procedures, etc.
3. Liaise with internal and external auditor in all audit matters.
4. Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance.
5. Perform sourcing, evaluation of quotations and seek approval for purchases.
6. Process other administrative processes such as centre petty cash claims, clients’ billing and refund procedures, etc.
7. Maintain fixed asset records.

• Transport Management

1. Provide general support to the transport team on any administrative related matters.
2. Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors.
3. Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.

• Others

1. Respond in an emergency situation.
2. Other administrative duties as assigned.

• Tertiary education with at least 5 years working experience.
• Experience in running social services/healthcare centre operations advantageous.
• Proficient in Microsoft Office and Excel preferred.
• Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage.
• Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills, and a good team player.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Non-profit Organizations