Operations Executive (Shift work)

Required to work on Weekends & PHs

5.5 to 6 days per week; Rotating AM / PM / Night Shift

Key Roles and Responsibilities

• Assist Manager in daily Housekeeping or Portering activities
• Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call
• Supervise and assess the work performance of the housekeepers / porters in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement.
• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer
• Handle feedbacks and complaints and update to the Manager accordingly
• Respond to user’s request promptly and update when it’s completed, escalate to Manager when necessary
• Assist in preparation of monthly reports, operating budgets and other relevant reports
• Perform any other relevant duties as and when assigned by the Superior
• Any other relevant duties as and when assigned by the Superior

Job Requirement

• At least 2 years of experience in Operations and leading a team
• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting.
• Strong interpersonal skill to interact with all levels of stakeholders such as clients on site, end users, and internal departments.
• Able to be a team player to assist the management team on the required inspections and reports.
• Self-starter with minimal supervision needed on the operation ground