Operations Executive (Freight Forwarding)

Company Overview

An affiliate of a transportation company, Richwell Global Forwarding is a local freight forwarding company located at the eastern side of Singapore. We are expanding actively and looking for a suitable candidate to grow the company with us. If you are a team player who loves challenges, we want you!

Job Scope

• Ability to handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments.
• Follow-up with customers on shipment status, building good customer relationships and assisting with customers’ requests.
• Maintain regular contact/rapport in understanding and forecasting customer's requirements.
• Responsible for closing all job files promptly to meet month-end closing of accounts.
• Ability to ensure that KPIs are met.
• Knowledge of Sysfreight will be an added advantage.

Requirements:

• Minimum 2 years of working experience in freight forwarding companies.
• Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management.
• Good working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook).
• Good communication and interpersonal skills.
• Eager to learn and inquisitive by nature.
• Proficient in English; knowledge of different languages would be an advantage to communicate more fluently.
• Able to multi-task and work independently in a fast-paced environment.
• Positive attitude, meticulous, and possess good organizational skills.
• Able to commit to overtime when required.

Benefits:

• Having full working rights in Singapore preferred.
• 5-day work week.
• Working Hours: 8.30am to 5.30pm / 9am to 6pm.
• Attractive Remuneration Package (Basic, AWS).
• Career Advancement.
• Training Opportunities.
• Medical and Insurance Coverage.
• Dental benefit.
• Company Events.