Operations Executive

Small-size Freight Forwarding company hiring for Operations Executive position. Main business includes Sea Freight FCL, LCL, Breakbulk, RORO.

• 5 days work week, Mon - Fri, 9:00 am - 5:30 pm.
• Rotational work from home shift.
• Small, supportive and flexible family-style work environment.
• Not required to be in excessive formal office wear on a daily basis.
• Flexible and people-centric company management.
• Even before Covid, staff are allowed to work from home on a rotation basis as long as they are accountable and able to perform their duties in a trustworthy and timely manner.
• NOT suitable for completely inexperienced individuals due to being a small company with limited manpower and resources for training.
• NOT suitable for calculative individuals who refuse to help out for occasional urgent cases after work hours due to the nature of the industry.

Hiring only experienced and confident candidates with the following criteria:

• Able to handle freight and logistics operations coordination and paperwork independently with minimum supervision.
• Licensed to declare customs permits for exports and imports.
• Familiar with and able to use the Sysfreight (sysmagic) system.

Job scope includes:

• Making FCL/LCL/RORO bookings with carriers and co-loaders.
• Liaising with clients on cargo consolidation.
• Liaising with vendors (i.e., transporters, hauliers, stuffing warehouses, etc.) on cargo readiness and/or deliveries.
• Liaising with overseas agents (e.g., sending pre-alerts, checking rates, etc.).
• Invoicing.
• General customer service duties such as communicating with clients, emailing BLs/DOs, arranging dispatch, etc.