Operations Executive

Responsibilities

• Manage the daily car park operations within a group of car parks.
• Plan and ensure efficient manpower deployment.
• Co-ordinate and liaison with clients on operational issues.
• Provide customer service and attend to feedback.
• Perform timely revenue audit checks and car park inspections so as to maintain a high level of service standards at all times.
• Liaise with customers’ claims for refunds on erroneous charges.
• Preparation of circulars and information for clients.
• Ability to motivate staff and to ensure that staff is properly trained.
• Preparation and submission of reports as and when required.
• Travel to the site to resolve issues as and when necessary.

Requirements

• Minimum 3 years of supervisory experience in the service sector.
• MS Office proficient.
• A good team player and able to work independently.
• Possess own vehicle.