Operations Controller

Job Description:

1. Obtain customer trip requirements from Charter Sales teams, including date, route, departure/arrival times, number of passengers, primary passenger details and contact phone numbers.
2. Compile a complete profile of needs associated with each flight, including requirements for crew/passenger entry, transportation, CIQ information, and any additional unique information that may be required due to the nature of the trip.
3. Ensure all trips are planned and set up in a safe and efficient manner in compliance with aviation regulations and established company policies.
4. Provide coordination and support services for all aspects of flight operations including the monitoring of daily flight operations to ensure effective and efficient execution.
5. Review trip requirements against aircraft status, airport parameters, weather forecast and passenger requirements.
6. Check vendor invoices and ensure the invoices are accurate in accordance with the service rendered.
7. Support the review and improvement of systems and business processes.
8. Other tasks as assigned by Management.

Qualifications:

1. Diploma holder or equivalent with experience in Trip Support planning in the region or Worldwide.
2. Must be fluent in English (both written and spoken) and possess good communication skills.
3. Must be able to work autonomously and demonstrate a high level of teamwork, coping with the everyday challenges in Business Aviation.
4. Proficient in using Microsoft Office (Excel, Word).
5. Proficient in using Scheduling Software (Jet-Insight) and ARINCdirect is an added advantage.
6. FAA Dispatch license holder is an added advantage.
7. Willing to work shifts and on weekends.

Benefits:

We offer a comprehensive Salary and Benefits package to all eligible employees, commensurate with their experience and qualifications including:

1. Health Insurance: We provide medical, dental, and vision insurance plans to help you stay healthy and financially secure.
2. Paid Time Off: We provide generous paid time off to help you balance work and personal life, including vacation, sick leave, and holidays.
3. Professional Development: We offer opportunities for professional growth and development, including skills upgrading and training programmes.
4. Flexible Schedule: We understand the importance of work-life balance and offer flexible schedules to help you achieve your personal and professional goals.