Operations Associate

Job Mandate

The Operations Associate is responsible for processing the daily operations of the Operations Department of the branch.

He/She ensures prompt and efficient service delivery in compliance with the Bank’s service standards and internal control.

Duties & Responsibilities

1. Inform clients of new relevant regulatory circulars and review their accounts to ensure continuous enhancement of quality service.
2. Perform start and end of day activities as follows:
1. Review, prepare, and submit branch reports in accordance with existing policies, procedures and control.
2. Ensure that the Operations adhere to the following:

• Bank policies, procedures and controls related to Treasury, Trade, Loans and Wealth transactions are strictly followed by designated personnel to attain an acceptable audit rating and implement Audit rectifications within the department.
• Regulations of Monetary Authority of Singapore, Bangko Sentral ng Pilipinas, Anti-Money Laundering Council and other pertinent government agencies.