Operations and Facilities Manager

Job Summary:

As an Operations & Facilities Manager, you will play a pivotal role in ensuring the smooth and efficient day-to-day operations of our co-living spaces and buildings under management. You will be responsible for overseeing various aspects of property management, resident satisfaction, and team coordination. The ideal candidate will have a strong background in operations, property management, and customer service, with the ability to create a positive and vibrant living environment for our residents.

Key Responsibilities:

Property Management:

• Supervise and coordinate property maintenance, ensuring that properties are well-maintained, safe, and meet the brand’s standard.
• Manage vendor relationships, negotiate contracts, and ensure cost-effective property services and procurement
• Conduct regular property inspections and implement preventive maintenance measures.

Team Management:

• Lead, manage and guide a team of on-site staff, including property administrators, maintenance personnel, and security personnel.
• Provide training and development opportunities for team members to enhance their skills and performance.
• Ensure manpower is deployed effectively and efficiently

Operational Efficiency:

• Develop and implement operational policies and procedures to streamline processes and enhance efficiency.
• Monitor key performance indicators (KPIs) to assess the overall operational performance and make data-driven improvements.

Budget Management:

• Work closely with the finance department to develop and manage the property budget.
• Monitor expenses, analyze variances, and implement cost-saving measures while maintaining high-quality service.

Compliance:

• Ensure compliance with local regulations, building codes, and safety standards and terms of agreements
• Stay updated on industry trends and best practices to continuously improve operational processes.

Collaboration:

• Collaborate with other departments, including marketing, leasing, and finance, to ensure seamless coordination and achievement of overall company goals.

Qualifications and Requirements:

• Bachelor’s degree in Real Estate Management or similar field
• Proven experience in property management, hospitality, or operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Knowledge of local housing regulations and safety standards.
• Ability to work flexible hours, including weekends and evenings as needed.

If you are a dynamic and results-oriented professional with a passion for creating exceptional living experiences, we invite you to apply for the position of Operations Manager at The Assembly Place.