As an Operations Manager, you will be responsible for the following duties:
Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
Implement best practices for inventory management and track linen usage to optimize costs.
Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
Implement strategies to reduce bed wait times and optimize bed turnover.
Analyze claims data to identify trends and areas for improvement.
Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
Conduct regular audits for staff on data protection policies and best practices.
Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
Collaborate closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
Develop and manage operational budgets, ensuring alignment with organizational financial goals.
Leverage data analytics to inform and guide operational decisions within the healthcare facility, focusing on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.
Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
Address feedback and concerns from staff and patients to improve service delivery.
Requirements
Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
Minimum of 5 years of experience in healthcare operations management.
To apply, click on the 'apply' button in the job advertisement or send your resume via email. Email Address: APPLY@ALLIEDSEARCH.COM.SG
We regret to inform that only shortlisted candidates will be notified.