An operations manager is responsible for the day-to-day operations of a business, ensuring that resources are used efficiently and effectively. Their duties include:
Managing people: Supervising, hiring, and training employees, and fostering a productive work environment
Managing operations: Overseeing the execution of core operations, such as project delivery and corporate strategy
Managing budgets: Ensuring that financial and resource plans are in place
Improving efficiency: Analyzing operations data and determining new strategies to enhance efficiency
Managing quality: Setting and monitoring quality metrics, and performing regular audits
Managing risk: Developing a risk management framework, policy, and process
Ensuring compliance: Ensuring compliance with industry regulations, internal policies, and relevant standards
Collaborating with others: Interacting with others to direct and motivate a team of managers, and to maintain relationships with vendors