Operation Manager

Who We Are
AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Makes Us Unique
We stand out by how we value our people – through learning and development. Our organisation is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play:

• A strategic thinker with strong leadership skills, excellent problem-solving abilities, and a deep understanding of security protocols and procedures.
• Develop and deliver security induction/training programs for security officers deployed to provide security operation based on site’s requirement.
• Able to develop security plans for security operations.
• Able to identify gaps in current and/or unprecedented security/safety operating issues based on site’s requirement.
• Knowledgeable in security best practices and attentive to details.
• Staying up-to-date with the latest security technologies, trends and the security landscape of the region.
• High level of integrity, attention to detail, and the ability to work under pressure. Forbearing in leading and/or mentoring security staff (comprising security executive/operation executive, security officers).
• Have strong communication and interpersonal skills in order to engage and interact with different stakeholders effectively.
• Able to be on stand-by or on-call 24/7 for any security exigencies and/or security operations in a fast-paced and highly demanding industry.
• Able to drive with a Class 3 licence is an advantage.

Responsibilities:

• Key responsibilities include managing security personnel, coordinating with law enforcement agencies and other agencies on ad-hoc assignments, and ensuring compliance with all relevant regulations and standards.
• Respond to security/safety incidents and emergencies.
• Oversee and manage all security operations and personnel.
• Develop and deliver security induction/training programs, SOPs, workflows upon identified gaps and/or whenever necessary.
• Prepare and present security reports whenever necessary.
• Attend meetings and record minutes.
• Conduct investigations into security/safety breaches and incidents.
• Conduct regular security checks/audits at least once a week.
• Develop and maintain excellent relationships with clientele that engage our security services.
• Responsible for duty roster planning and/or overseeing the planning of duty roster by site supervisor.
• Report to Division Manager on all administrative and operational matters.

What Knowledge & Experience We Require From You:

• At least GCE O Level, A level/Diploma or Degree from a recognized institution.
• At least 2 years of relevant experience in a similar capacity.
• Experience in Security Industries preferred.
• Positive mindset with strong initiative in continuous improvement is highly valued.
• Good interpersonal skills with good verbal and written communication skills.
• Able to work independently.
• Must be proficient in Microsoft Office (PowerPoint, Excel, Word).