Operation Executive (Multiple locations)

Job Summary:
Responsible for overseeing the daily operations and maintenance of the facility. Ensure a smooth check-in and check-out process, address resident queries, enforce house rules, and maintain a clean and well-functioning environment.

Key Responsibilities:

• Perform daily inspections and supervise maintenance work to ensure the facility’s cleanliness and functionality.
• Maintain accurate records and submit daily reports on facility conditions and operations.
• Ensure the smooth and timely check-in and check-out process for residents.
• Respond promptly and efficiently to residents' queries and concerns.
• Manage and enforce in-house rules and regulations to maintain order and discipline.
• Conduct inductions and orientations for new residents, including familiarizing them with house rules, contact information, and available services.
• Inspect rooms during the check-in and check-out process to ensure they meet required standards.
• Maintain a welcoming and comfortable hostel environment for residents at all times.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to handle resident concerns in a calm and professional manner.
• Attention to detail and commitment to maintaining a clean and safe environment.
• Mandarin dialect is essential
• Require to perform shift work