Operation Executive (Enrichment Center)

Working Hours:

Weekdays: 12 pm - 9 pm (0.5 h break)

Weekends: 8.30 am - 6.30 pm (1.5 h break)

Location:
Candidate must be able to work across any of our three centers:

• Hougang

• Ang Mo Kio

• Bukit Batok

Job Overview

The Operations Executive plays a key role in ensuring the smooth and efficient day-to-day operations of our enrichment centers. This position supports both the administrative and logistical needs of the center, working closely with the teaching team and management to deliver a seamless experience for students and parents.

Key Responsibilities

• Attend to and manage parents’ inquiries via WhatsApp professionally and promptly

• Assist teachers with printing worksheets and preparing class materials

• Monitor, organize, and replenish craft supplies and learning resources

• Handle invoicing, issuance of receipts, and student enrollment administration

• Conduct stocktaking and maintain accurate inventory records

• Ensure the center is organized and operationally ready each day

• Support the team with general ad hoc duties as required (e.g., event support, light housekeeping)

• Travel to different branches when necessary for operational coverage or support

Candidate Requirements

• Minimum O-Level qualification; Diploma preferred

• Prior experience in customer service, administration, or operations is an advantage

• Strong organizational and time-management skills

• Detail-oriented with the ability to multitask in a fast-paced environment

• Good interpersonal and communication skills (spoken and written)

• Proficient in WhatsApp, Microsoft Office, and basic computer skills

• Responsible, proactive, and able to work independently

• Flexible with work locations (Hougang, Ang Mo Kio, Bukit Batok)

• Willing to work on weekends (Sat or Sun) and commit to weekday operations