Operation Executive

Job Descriptions

1. Execute enquiry handling including submission of questionnaire, preparation of ATEA and quotation.
2. Prepare and follow up with customers on special quotation (re-audit, extension audit, etc.).
3. Prepare and follow up on contracts issued to customers.
4. Update enquiry/order tracking chart and Customer Database.
5. Prepare monthly sales performance report and New Order Report.
6. Assist Head of Department in carrying out day to day operations and other office activities.
7. Open new file upon customer signed contract.
8. Assist in follow up with customers on overdue payment.
9. Maintain good relationship with new and existing customers to ensure zero trauma and continuous business.
10. Monthly compilation of customer complaints/feedback.
11. Maintain relationships with clients by providing support, information and latest industry trends.
12. Scheduling of projects and tracking of the completion.
13. Liaise with head office and other subsidiaries for project matters.
14. Manage updated data of key accounts, clients for continual sales effort.
15. Carry out any other duties as entrusted by the Head of Department.

Training will be provided.

Job Requirement:

• Candidates without experience are welcome to apply.
• Good communication skills.
• Resourceful, fast learner and strong interpersonal skills.
• Good proficiency in both written and spoken English.
• Resilience to always go the extra mile.
• Candidates with relevant industrial experience will be considered for a more senior role.
• Diploma or Degree Level Candidates in Business Management or Engineering or any relevant fields.

Position available from July 2025.