Onsite Techician

Responsibilities:

1. Provide on-site/phone services for IT-related issues including problems with Desktops, Notebooks/Macbooks, Tablets, Printers, Plotters, MFDs, Copiers, and Scanners to users.
2. Conduct IT Equipment Management Services related to escalation, e.g., to external 3rd party vendor for maintenance support.
3. Conduct Preventive Maintenance on all Laptops, workstations, and Macbooks.

Note: Knowledge or experience in managing company IT Assets in terms of Excel sheets or organization asset portal. Using Excel database to compile and consolidate data.

Requirements:

• Relevant technical IT expertise and skills in the latest Windows & MAC OS.
• Good knowledge of MS Excel and PowerPoint for report compilations.
• Possess good communication (written and oral) skills in English.
• Good problem-solving and interpersonal skills, self-awareness, self-control, and motivation in customer handling.
• Demonstrate initiative, tactfulness, and willingness to serve.
• Ability to apply knowledge with other people, especially in a crisis situation, and work in a team environment.
• Ability to manage themselves emotionally.

Working Hours / Working Week:

Shift Duty / 5.5 days: Monday to Friday working hours (8 am – 10 pm), Saturday working hours (8:30 am – 1 pm).

Summary of Role Requirements:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon
• 1 year of relevant work experience required for this role.
• Working rights required for this role.
• Expected start date for role: 15 October 2024.
• Expected salary: $3,000 per month.