Onsite Maintenance Technician

Long Description

Required Skills:

• Provide onsite support for visitors and executive level events
• Communicate effectively with clients to identify needs and evaluate solutions
• Ability to support and communicate with executive level clients (and higher)
• Perform daily inspection and regular maintenance of hardware and software for internal platform
• Execute regular preventative maintenance on all hardware
• Diagnose network problems impacting one or many internal platform applications
• Utilize remote access Mac, Linux, and Windows systems to control internal platform (via SSH, VNC; be able to navigate file systems on remote machines)
• Work with Client Engineers to troubleshoot difficult internal problems
• Adept in creating Technical Documentation
• Ability to meet and exceed service deadlines

Preferred Skills:

• Bachelor’s degree and equivalent work experience
• Comfortable working with mobile device OS
• Experience working in video conferencing, video production, or post production
• Experience with G-Suite, Google Meet, Microsoft Teams, Zoom, and WebEx
• Knowledgeable with computer terminals and commands
• Experience with Google Workspace administration
• Excellent soft skill and readiness to demonstrate technology to high profile customers
• Experience with video displays and content management systems