The Executive Assistant is a member of the Administrative Services team to provide excellent administrative and office management support services to the assigned location. In this role, you will be responsible to provide confidential executive administrative support to the senior leaders as assigned. In addition to calendar management, complex travel coordination, expense reporting and other routine day-to-day administrative duties, the incumbent will also be required to support, coordinate and manage the end-to-end onsite and offsite meetings, conferences and events activities to ensure a smooth execution of such activities. The role will also be required at times to assemble highly confidential and sensitive information/presentation decks for the senior leaders. This position will handle a diverse group of internal and external stakeholders across all levels.
Executive Administrative Support
Provide effective and efficient secretarial and administrative support to the group of assigned senior leaders
Prepare and consolidate presentations/meeting materials as required by the senior leaders
Manage the calendar scheduling of the senior leaders assigned effectively so that they can complete their obligations in an organized and efficient way
Plan and coordinate internal and external meetings/events including but not limited to team, site-wide (e.g. town halls), off-site and one-on-one meetings for the senior leaders supported
Proactively manage the senior leaders’ calendars; deconflict any overlapping schedules based on priorities
Manage the end-to-end business travel logistical arrangements of the senior leaders in accordance with the Company’s travel policies
Assist senior leaders with expenses reimbursement reports preparations as needed
Provide logistical arrangement support for visiting colleagues, guests and customers when required
Office Support and Facility Management
Provide general administrative support to team members in the office
Maintain an up-to-date seating plan and office incumbent list on the digital desk booking system
Escalate technical issues faced by users and provide enhancement feedback to the D&T team to resolve issues and improve on the overall user-experience for the desk booking system
Support new hire onboarding to ensure that all new hires receive a consistent and welcoming experience
Guide new hires and team members on the usage of the Concur, travel booking and desk booking systems
Manage and dispatch items received in mailbox and via courier to the respective team members
Provide guidance to team members on any mail/courier services arrangement as required
Monitor and maintain office and pantry supplies inventory levels
Ensure timely and regular servicing and maintenance of all office, facility, and pantry equipment
Liaise with building management office or plant facility team to resolve any facilities-related issues
Other relevant duties and projects as assigned
Basic Qualifications
Minimum Diploma or equivalent in Business or related discipline. Bachelor’s Degree in Business will be a plus.
At least 5 years of relevant experience in supporting a team of Commercial and/functional leaders in a diverse MNC environment
Strong proficiency in the English language (both verbal and written)
Strong proficiency and demonstrated knowledge in MS Office suite (i.e. Outlook, PPT, Excel, Word); Prior experience with SAP and Concur is preferred but not mandatory
Preferred Knowledge, Skills and Abilities:
Organized and proactive; able to anticipate needs and provide practical and balanced solutions
Positive and professional personality with strong communication skills
Strong team player who can collaborate and work well with colleagues across all levels in the organization
Resourceful, possess a healthy sense of urgency and strong accountability
Disciplined and possess strong follow up skills to ensure timely execution of activities
Able to be aware of all relevant SOPs as per Company policy as they are related to the position
Support and contribute in Lean Sigma programs and activities towards delivery of the set target
Able to comply with the company’s safety and quality policies at all times