Network Security Engineer | Yearly renewable contract | Up to $6.8k

*Required: Any 2 experience below for each point

• Firewall brand - checkpoint (Required) / palo alto or fortinet
• Network - Any Cisco products
• Security: Endpoint / CyberArk
• Basic knowledge in Systems: Dell / HP/ Linux / Windows

Key Responsibilities:

• Participate in maintenance standby duty to cover 24x7 support on a rotational basis pre-assigned by the team lead.
• Ensure SLA Level is achieved for every single fault case.
• Ensure escalation is carried out when a fault call is beyond the knowledge of L1/L2.
• Attend to daily call assignments when not on standby during office hours.
• Perform weekend or after office hours duty though not on standby if required.
• Attend to preventive maintenance not limited to hardware inventory.
• Follow up on cases from opening till closure.
• Update incident tickets properly and promptly.
• Get certifications required to support key customers.
• Train L1/L2 on his own competency. Example: firewall/legacy products.
• New assignment by Ops manager or TSM when needed.

We regret to inform that only shortlisted candidates will be notified.