Network Security Engineer | Up to $6.8k + Bonus | 12 Months Contract

Key Responsibilities:
Participate in maintenance standby duty to cover 24x7 support on a rotational basis pre-assigned by the team lead.
Ensure SLA Level is achieved for every single fault case.
Ensure escalation is carried out when a fault call is beyond the knowledge of L1/L2.
Attend to daily call assignments when not in standby during office hours.
Perform weekend or after office hours duty, though not on standby, if required.
Attend to preventive maintenance not limited to hardware inventory.
Follow up on cases from opening till closure.
Update incident tickets properly and promptly.
Get certifications required to support key customers.
Train L1/L2 on his own competency, e.g., firewall/legacy products.
New assignments by Ops manager or TSM when needed.

Preferably with:

• Firewall brand - Checkpoint / Palo Alto / RSA / Fortinet
• Network - Any Cisco products
• Security: Endpoint / CyberArk
• Basic knowledge in Systems: Dell / HP / Linux / Windows

Interested candidates please click "APPLY" to begin your job search journey and submit your CV directly through the official EVO Outsourcing Solutions job application platform.

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EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K