Network Engineer (JD#9760)

Job Summary

Our client is seeking a Network Engineer(s) to enhance and maintain the network performance service level to ensure the smooth business operations within the organization.

You will be responsible for handling incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA).

Mandatory Skill-set

• Diploma or Degree in Computer Science, Engineering, Electronics, or Information Technology;
• At least 5 years of working experience in managing IT system network operations and support (24x7), service recovery, problem management, risk mitigation, and impact assessment;
• Proven track record with over 5 years of hands-on experience in successfully implementing IT infrastructure projects for LAN and WAN environments;
• Proficient in installing and configuring a wide range of network technologies, including LAN, WAN, VoIP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches;
• Skilled in using monitoring, network diagnostic, and network analytics tools to ensure optimal network performance and troubleshoot issues efficiently;
• Experience in project and vendor management;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Strong problem-solving skills and the ability to work independently and collaboratively in a team environment.

Desired Skill-set

• Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, CISSP, AWS Certified Solutions Architect.

Responsibilities

• Lead and manage the network operations, incident handling, maintenance, compliance, and renewal of IT infrastructure systems (Wired/Wireless) to ensure all systems are working in good condition to maintain normal operations;
• Ensure proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements;
• Responsible for detecting signs of abnormality and reporting overall system health status to ensure recovery actions, correction actions, and preventive measures are in place for every incident reported;
• Be the point of contact to attend to any incident/problem reported and provide impact assessments on outages;
• Work closely with vendors on mitigation measures and assist in resolving issues and investigating root causes;
• Maximize network performance through ongoing monitoring and troubleshooting;
• Ensure peak network performance through continuous monitoring and effective troubleshooting;
• Schedule and coordinate network upgrades while investigating network faults;
• Ensure network equipment is up-to-date with the latest firmware releases;
• Perform system maintenance and deliver regular network status reports to key stakeholders.

Should you be interested in this career opportunity, please send your updated resume to apply@sciente.com at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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