Network Engineer / Infrastructure Analyst

Benefits & Highlights:

• Location: Buona Vista / Bukit Merah
• Great employee benefit
• Weekly office lunches
• Reporting Line: Network Engineer Lead

Summary Requirements:

The Infrastructure Analyst plays a critical role in ensuring the smooth operation of our IT infrastructure. You will monitor network performance, troubleshoot issues, and provide technical support to maintain optimal network availability and security.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Network Engineer/Infrastructure Analyst role requires participation in a rotation shift schedule, which is ideal for those who enjoy starting their day early.

Main Objective:

Administration, monitoring, and support of computer infrastructure systems, services, and applications.

Essential Duties and Responsibilities:

• Network Monitoring: Proactively monitor network performance using various tools and systems to identify potential issues or anomalies.
• Troubleshooting: Diagnose and resolve network-related problems, including hardware, software, and connectivity issues.
• Incident Management: Respond to network incidents and projects in a timely and efficient manner, following established procedures and escalating issues as needed.
• Security: Implement and maintain security measures to protect the network from unauthorized access and threats.
• Documentation: Create and maintain accurate documentation of network configurations, procedures, and troubleshooting steps.
• Collaboration: Work closely with the Network and other IT teams to coordinate network changes, upgrades, and maintenance activities.
• Hands On: Ability to participate in Arthrex’s fast-growing global footprint which may require domestic or international travel to racking, stacking, installation, or replacement of network devices.
• Agility and Flexibility: Participate in schedule rotations that may include weekend and holiday hours.

Education and Experience:

• Desired Bachelor's degree in Computer Science, Information Technology, or a related field with 1-3 years of experience.
• Understanding of network protocols, topologies, and technologies (e.g., TCP/IP, VLANs, routing, switching, wireless networks, etc).
• Experience with network monitoring tools (e.g., Logic Monitor, SolarWinds).
• Knowledge of network security best practices and tools (e.g., firewalls, intrusion detection systems).
• Entry-level IT networking, cloud, or scripting certification preferred.

Other Key Requirements:

• You must have the ability to comprehend and apply language skills to perform the job, work independently and as part of a team, and possess strong communication and interpersonal skills.
• The job requires you to perform physical tasks like talking, hearing, sitting, using hands and fingers, reaching with hands and arms, and occasionally lifting up to 50 pounds (~23kg). Reasonable accommodations will be provided for individuals with disabilities.
• You need to have the ability to define problems, collect data, establish facts, and draw valid conclusions. Excellent troubleshooting and problem-solving skills and a passion for continuous learning are essential.
• Visual acuity is necessary for safely and effectively performing the job.
• The work environment is typically a general office or open cubicle/workstation with moderate noise levels. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Interested applicants are to apply online with us!