Network Engineer'*

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Wintel System Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Wintel System Engineer is responsible for providing operational support to network infrastructure, supporting clients, resolving technical issues, and conducting root cause analysis. He/She is also required to manage change requests through change request processes including requirement gathering, impact analysis, design, testing, and integrating changes into the existing environment.

What we seek to accomplish together:

1. Gather business application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
2. Align or enhance ITSM/ITIL methodologies in daily operations e.g. Change, Incident, Problem, Release management, etc.
3. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
4. Respond promptly to incidents, conduct root cause analysis & provide temporary and/or permanent resolution of escalated incidents. Provide timely status updates to relevant parties.
5. Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plans, to ensure continuous operation of the business.
6. Create and maintain comprehensive documentation for all implemented networks.
7. Assist in preparation of proposals and solution presentations.
8. Attain key certifications for partnership with key vendors.

A little bit about you:

1. Degree in IT / Computer Science / Engineering or equivalent.
2. Minimum 4 years of experience in a System Integration environment and/or implementing Network systems.
3. Familiar and experienced in implementing and configuring network products like routers, switches, load balancers, firewalls, and more.
4. Strong familiarity with Cisco F5, Checkpoint, and F5 load balancers is a plus.
5. Certification in network products is a plus.
6. Good interpersonal and communication skills with the ability to explain technology from a customer perspective.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.