Network Engineer

Requirements

Key Responsibilities
(Critical responsibilities and skills of this position, listed in order of importance)

Job Profile
Overall responsibility for the company’s network designs and network installations.
Coordinate and manage activities of the company’s engineering team and oversee programs to train and manage network engineering resources and other third-party service providers.
Primary interface responsible for network related services carried out by the company’s service providers.
Monitor vendor compliance with SLAs and other commitments, and provide management reports and other qualitative data to measure the effectiveness of service provided.
Understand and communicate the company’s networking design and implementation standards to assure accurate service delivery to be delivered by service provider as required.
Develop organizational structure and ongoing workflows to deliver/maintain rigorous networking standards and practices across the engineering staff and the company.
Work closely with the assigned engineering staff to develop each team member in their assigned role.
Coordinate solutions and necessary escalations with vendors and network engineer for service delivery issues.
Actively contribute to improve and map LAN/WAN/Wireless/VoIP processes within the ITIL framework.
Understand complex LAN/WAN/Wireless/VoIP integration with WAN, LAN, Wireless, VoIP customer network.
Work with Business Units, Development team, and IT Infrastructure team members to ensure overall performance meets/exceeds service level objectives.

OH&S
• Encourage positive attitudes towards OH&S.
• Ensure all workers including contractors participate in approved OH&S training programs.
• Ensure the hazard identification & risk management process is utilized effectively to manage OH&S risks.
• Apply OH&S policy and procedures to ensure compliance with Intl.SOS and regulatory requirements for OH&S at all times.
• Actively participate in OH&S inspections and audits including corrective actions.
• Include OH&S performance in worker performance appraisals.
• Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented.
• Ensure that workers are equipped with the information, instruction, training and supervision that they need to work safely.
• Ensure all plant and equipment is properly maintained.
• Maintain relevant knowledge of OH&S issues.
• Act as a role model by demonstrating safe work behaviours.

Required Competencies
(Critical behaviours necessary to successfully perform the job)
• Must have ability to work in a fast-paced environment demonstrating autonomy in conforming to strategic intent while adhering to team values.
• Excellent communications, interpersonal, and presentation skills.
• Experience producing business relevant presentations and technical oriented writing is mandatory.
• Demonstrated project leadership experience.
• Self-starter and self-motivated, willing to go the extra mile and being flexible in work.
• Solution driven, able to react quickly and resolve issues so that the workflow can continue.
• Must be a team player and able to work with and through others.
• Ability to influence others and move toward a common vision or goal.

Required Work Experience
(Brief description of the job-related experience needed to perform the job)
• At least 8 years of experience in network solutioning role in a global distributed organization.
• Industry Technical Certifications are required: CCNP, CCDP or CCIE, CCVP, CCNA Wireless, CWNA or CWNP, experience with Microsoft, Linux, Networking.
• Excellent knowledge on Legacy LAN/WAN/Wireless/VoIP technology (Cisco Router, Cisco Switch, Cisco Wireless, Cisco VoIP, Cisco ISE, Cisco ASA Firewall, Checkpoint Firewall, Fortinet FW, SD-WAN and VPNetc.).
• Excellent protocol skills (BGP, OSPF, EIGRP, IPSec, RSVP, VTP, VLAN, STP, QoS, TCP/IP, IP Address, Frame Relay, HSRP, VRRP, NAT, ACL, H323, RTP, RTCP, cRTP, sRTP, etc.).
• Good LAN/WAN/Wireless/VoIP Tools: SolarWinds, SCOM, Sitescope, etc.
• Good Networking skills: Linux, Router, Switch L2, Switch L3, Wireless, VoIP.
• Familiar with WAN optimization and application compression technology (e.g., Riverbed Steelhead).
• Familiar with accreditation, certification, and compliance requirements such as ISO 27001, Cyber Essentials, PCIDSS, etc.
• The right person will have gone through the ranks of an operations group supporting a global organization on a 24/7/365 basis.
• Proven track record in maintaining and enhancing skill(s) level(s) according to future technology trends.
• Proven track record in managing multiple escalations with effective follow-up/follow-through.

Required Qualifications
(Brief description of the educational background needed to perform the job)
• Degree in Computer Science, IT, Engineering (or equivalent).

Required Languages
(Brief description of the language skills needed to perform the job)
• English (high proficiency in spoken & written).

Travel / Rotation Requirements
(Brief description of any travel or rotation requirements)
• Limited travel will be required.