MS CRM Business Analyst/System Analyst

Unison Consulting Pte Ltd

Singapore

SGD 60,000 - 80,000

Job description

System Analyst with knowledge in CRM Platform (MS Dynamics)
Experience in CRM modules for Customer Onboarding/Engagement
Hands-on experience in the configuration of Microsoft Dynamics CRM.
experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain
Experience in business requirements gathering, reviewing functional specification and technical design document
Exposure in interacting with multiple teams (functional and technical)
Experience in aligning specification from multiple systems and interfaces (middleware, core system and CRM)
Experience in issues management (prioritization and assignment to the rightful team)
Experienced in mapping business processes and writing user stories and requirement specifications.
Experienced in managing multiple system deployment projects as a Business Analyst.