Medical Social Work Associate

Job Summary

Assist the MSW in administrative and clinical duties.

Prinicipal Accountabilities

• Assist the Medical Social Worker in carrying out administrative work, in the delivery of social services to patients and their families.
• Be involved in the pre-admission work, such as taking on a new referral, liaising with the external agencies and internal team to facilitate a resident’s admission to the nursing home.
• Provide pre-admission and financial counselling to incoming patients and their families.
• Assist patients to apply for appropriate financial assistance schemes when needed (Medifund, Household Means Testing (Subvention), MFEC and other funding schemes).
• Assist applications of AIC Long Term Schemes (Eldershield, Elderfund, PGDAS, IDAPE, Careshield Life, etc.)
• Keep updated register and records of patients (electronic or written data).
• Attend to enquiries on referrals, service and charges.
• Maintain accurate and confidential records of assessments, care plan, documentations, interventions / progress, statistics on patients and referrals from various sources in a timely manner.
• Provide secretarial support to the MSW including data entry and filing to support the delivery of services to patients and/or families.
• Be involved in casework management of patients.

Other duties as instructed by the MSW

• Coordinate home visits and field work under the supervision of MSW.
• Carry out other duties as assigned from time to time.

Requirements

• Minimum ‘O’ level, ‘A’ level or Diploma holders with 2 years of relevant healthcare industry experience
• Proficient in Microsoft Office applications
• Possess empathy and patience when dealing with residents, next-of-kin and staff
• Good interpersonal and communication skills
• Bilingual (ability to speak local languages / dialect will be an added advantage)
• A good team player
• Has good attention to details
• Hard-working and open to learning
• Able to work independently with minimal supervision

• Looking for candidates available to work:
  • Monday: Morning
  • Tuesday: Morning
  • Wednesday: Morning
  • Thursday: Morning
  • Friday: Morning
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,300 - $3,800 per month