Marketing & Media Services Events Manager, Disney Cruise Line

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Marketing & Media Services Events Manager, Disney Cruise Line

Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About the Role

This Marketing & Media Services Events Manager role will manage and service large, complex groups and events and is the primary point of contact for DSE Marketing and Fulfillment clients. There may be a need to flex across various teams within the Groups, Events & Services department that include Groups & Events, Special Services, VIP Guest Services and Weddings. This is a high profile, high-capacity role that interacts directly with senior leadership across the company. This role requires the person to be flexible in scheduling as necessary for a 7-day a week operation including days, weekends, nights and occasional travel.

Responsibilities:

• Manage and service large, complex groups and events and is the primary point of contact for DSE Marketing and Fulfillment clients.
• Collaboration with numerous teams across the Disney Signature Experiences and DX organization.
• Managing and reconciliation of budgets and payments will be part of the role as well as mentoring and the development of Cast.

Required Experience:

• Minimum 6 years of professional experience in group/event planning and executing experience in the travel industry.
• Preferred minimum 3 years’ team leadership experience, both with direct reports and team members.
• Proven success working with levels of leadership and support teams.
• Demonstrated ability to exceed demands of various internal stakeholders.

Required Skills:

• Strong and proven leadership and collaboration skills.
• Ability to lead multiple cross-functional teams through planning process for projects and tactics.
• Problem solver, organizational skills and multi-task oriented.
• Proficiency in basic computer functions necessary to operate in a Windows environment and other technologies used.
• Ability to manage and track budgets.
• Work in a fast-paced environment, managing multiple projects with varying priorities and deadlines.
• Effectively communicate verbally and in writing with all levels of the organization.
• Ability to maintain an elevated level of confidentiality.

Schedule Requirements:

• Flexibility in scheduling as necessary for a 7-day a week operation including days, weekends, nights and occasional travel.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.