Marketing Manager (E-Commerce | Beauty Products)

JOB SUMMARY

• Located at Tanjong Pagar
• 9.00AM to 6.00PM (Mon – Fri)
• Up to $8K
• Variable Bonus

YOUR ROLE:

1. Ecommerce Strategy & Management

• Develop strategies to boost online sales and customer engagement.
• Manage the online store for optimal performance, security, and user experience.
• Oversee product listings, descriptions, and promotions.
• Collaborate with developers, designers, and content creators to improve the site.
• Streamline workflows to increase efficiency and identify growth opportunities.

2. Digital Marketing & SEO

• Run digital marketing campaigns, including SEO, PPC, email, and social media.
• Optimize the website to increase organic traffic.
• Analyze data to improve marketing strategies.
• Work with agencies to plan online activities and promotions.
• Manage relationships with partners, including negotiating fees and resolving issues.
• Ensure the design team has time for ads and product visuals for e-commerce and social media.
• Oversee e-store promotions, copywriting, and banner management.
• Coordinate new brand launches and stay updated on market trends.

3. Customer Experience & Conversion Optimization

• Enhance the online shopping experience to improve conversion rates.
• Propose and implement ideas to improve customer engagement.
• Use A/B testing and personalized recommendations to boost UX.
• Manage customer service feedback to improve engagement.

4. Inventory & Order Management

• Monitor stock levels and work with supply chain teams for timely order fulfillment.
• Track return rates and develop strategies to minimize losses.
• Collaborate with the Brands team to ensure timely product delivery for campaigns.
• Assist in stock consolidation and planning for promotions.

5. Performance Analysis & Reporting

• Track key metrics (traffic, conversion rates, order value, retention).
• Use tools like Google Analytics and Shopify to measure performance.
• Prepare reports to guide strategy adjustments and decisions.

WHAT WE’RE LOOKING FOR:

• Bachelor's Degree in Information Technology (E-Commerce), Business Administration (E-Commerce), or a related graduate-level field.
• At least 5 years of experience in e-commerce management, digital marketing, or a similar role in RELEVANT INDUSTRY
• Proficiency in e-commerce platforms such as Shopify, Magento, WooCommerce, or BigCommerce.
• Experience with SEO, Google Ads, Facebook Ads, and email marketing automation.
• Strong analytical abilities and experience with data tools like Google Analytics.
• Experience with affiliate marketing and influencer partnerships.
• Familiarity with AI-powered e-commerce tools and automation.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits.

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg.

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**We regret to inform that only shortlisted candidates would be notified.