Manager, Services Business Development

Title and Summary

Manager, Services Business Development

Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data, networks and partnerships, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Services Team

The Services team is the professional services arm of Mastercard, providing cutting-edge services that address key issues facing our customers. Focused on thinking big and scaling fast, this team is responsible for end-to-end solutions for a diverse customer base. We combine traditional management consulting with our rich data assets and in-house technology / security platforms, to provide our clients with powerful strategic insights and execution capabilities. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, security products, business experimentation, and data-driven information and risk management services.

The Asia Pacific, Network Services Team

The Network Services team focuses on advancing our payment ecosystem’s development priorities at the country/regional level, by identifying pain-points that cut across multiple clients in a geography, designing market-wide services solutions.

Job Description

The position will be expected to lead opportunities across the business development spectrum: origination and analysis, proposal development, internal client interaction and sales, contract management, execution oversight and value creation frameworks.

You will have the opportunity to own specific deals, lead strategic internal client engagements across a range of topics, countries and types of projects. Working with technology and data, you will generate key hypotheses and independently structure workstreams covering client problems. Overseeing ongoing client opportunities, sales pipeline and closures, you will also create creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines.

Key Accountabilities Include, but are not limited to:

• Design and develop effective programs and proposals that address market-wide client needs – working with the Product team to synthesize case studies, identify relevant products and build financial/revenue impact models for Mastercard and client-ROI.
• Build relationships and lead engagement with key internal stakeholders with authority for approving each opportunity. Key success factor is working with them to integrate market feedback, iterate proposal structure/content/pricing.
• Originating your own opportunities by identifying areas where market-wide programs can support internal and external client objectives.
• Support go-to-market strategy and execution of new models and solutions.

Qualifications

Core Competencies

• Self-directed and motivated: aptitude in managing complex processes effectively to drive results.
• Ability to accept ambiguity and work in a fast-paced, innovative environment.
• Strong analytics and consulting skillset: proficiency in structuring content into compelling narratives (PowerPoint, Excel).
• Strong stakeholder management skills and ability to work across business units.
• Written and verbal communication: ability to articulate value proposition, engender alignment and convey excitement to internal and external stakeholders.

Qualifications

• MBA or relevant graduate degree required.
• Consulting experience from a top-rated consulting firm, leading financial services recommended.
• Advanced Word, Excel and PowerPoint skills.
• Experience in payments and/or retail banking.
• Strong interpersonal client skills and highly articulate.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.